Privacy Policy

1 Information we collect

• Account information — such as your name, email and the family profile you set up.
• Learning materials you upload — homework, quizzes, exams and related records used to generate insights.
• Usage and device information — basic technical data needed to operate and secure the service.

2 How we use information

• Provide AI-powered educational insights, trends and recommendations.
• Improve, maintain and secure the service.
• Comply with legal and regulatory obligations.

3 Children's privacy

Lumora is designed for parents and legal guardians. Child profiles can only be created by the family's decision-maker, and consent is recorded at that time. Parents remain responsible for providing consent and for information relating to their children.

4 Sharing

We do not sell personal information. We share data only with trusted service providers when necessary to operate the service, and only to the extent required. We do not use third-party analytics SDKs.

5 Data security & residency

• Regional residency — data is hosted in the APAC region; no copies are stored in US zones.
• Data minimization — images have EXIF metadata stripped on upload, and only necessary content is retained.
• Auditability — sensitive actions such as login, export and deletion are recorded in an audit log.

6 Your rights

You may request access to, correction of, export of, or deletion of your data at any time. Deletion requests are honored across the service, and exports are provided as a downloadable bundle of your family's records.

7 Contact

Questions about this policy or your data? We're happy to help.